Manufactured by Great Day Technology Inc.

 

At Great Day Technology Inc., we are committed to delivering your Purrfy device promptly and safely. Please review our shipping policy below before placing your order.

 

1. Order Processing

• Orders are typically processed within 1–3 business days after payment is received.

• Orders placed on weekends or holidays will be processed the next business day.

• You will receive a confirmation email with tracking information once your order has shipped.

 

2. Shipping Methods & Delivery Times

We offer a range of shipping options at checkout. Estimated delivery times are as follows (not including processing time):

Within Canada:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days

United States:

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–5 business days

International:

• Delivery times vary by destination and shipping method selected. Most international orders arrive within 7–21 business days.

Note: Delivery timelines are estimates and may be affected by external factors such as customs delays or carrier issues.

 

3. Shipping Costs

Shipping rates are calculated at checkout based on your location, selected shipping method, and order weight. Occasionally, promotional offers may include free shipping within certain regions.

 

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can track your package using the carrier’s website.

 

5. International Shipping & Customs

We ship the Purrfy worldwide. Please note:

• Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

• We are not responsible for delays due to customs processing.

 

6. Incorrect or Undeliverable Addresses

Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses. Re-shipment of returned packages due to address errors will incur additional shipping charges.

 

7. Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

• Contact us within 7 days of the estimated delivery date.

• We will work with the carrier to resolve the issue and may offer a replacement or refund as appropriate.

 

8. Contact Us

For questions about your order or our shipping policy, contact us at:
Great Day Technology Inc.
Email: info@purrfy.com
Phone: +1 (778) 585-0095